Privacy Policy

This Privacy Policy ("Policy") describes how Supplers AB ("we," "us," or "our"), a software-as-a-service (SaaS) provider in the furniture and interior design industry, collects, uses, processes, and shares personal information when you use our services ("Services"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our Services, you consent to the collection, use, and processing of your personal information as described in this Policy.

1. Information We Collect

1.1. Personal Information: We may collect and process the following categories of personal information about you:

- Contact Information: such as your name, email address, telephone number, and physical address.

- Account Information: including your username, password, and other authentication credentials.

- Payment Information: when you make a purchase or subscribe to our paid Services, we collect payment details, such as credit card information or other financial information required to process payments.

- Communications: when you contact us, we may collect information about your inquiries, feedback, or other communications.

- Usage Information: including details about how you use our Services, such as your IP address, browser type, operating system, device information, and usage patterns.

1.2. Non-Personal Information: We may also collect non-personal information, such as aggregated or anonymized data, which does not directly or indirectly identify you.

2. How We Use Your Information

2.1. We may use your personal information for the following purposes:

- Providing and Improving Services: to deliver and personalize our Services, respond to your inquiries, process transactions, and provide support.

- Communication: to communicate with you about your account, updates, news, and promotional offers.

- Analytics and Insights: to analyze and understand how users interact with our Services, improve our offerings, and develop new features.

- Compliance with Legal Obligations: to comply with applicable laws, regulations, and legal processes, including the GDPR.

2.2. We will only use your personal information for the purposes stated in this Policy, or for additional purposes if we obtain your consent or as required by law.

3. How We Share Your Information

3.1. We may share your personal information with the following entities:

- Service Providers: We may engage third-party service providers to assist with the provision of our Services, such as hosting, payment processing, and customer support. These service providers are authorized to process your personal information on our behalf and are obligated to protect its confidentiality.

- Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

- Legal Requirements: We may disclose your personal information if required to do so by law, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.

- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you for various purposes, such as statistical analysis and research.

3.2. We will not sell, rent, or lease your personal information to thirdparties for marketing purposes.

4. Your Rights and Choices

4.1. Access and Correction: You may access, update, correct, or delete your personal information by contacting us using the information provided in Section 8.

4.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us.

4.3. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your use of our Services. You can manage your cookie preferences through your browser settings or other opt-out mechanisms provided by us.

4.4. Legal Rights: If you are located in the European Economic Area (EEA) or other jurisdictions that provide similar rights, you may have certain legal rights, including the right to access, rectify, or erase your personal information, the right to restrict or object to the processing of your personal information, and the right to data portability. To exercise these rights, please contact us using the information provided in Section 8.

5. Data Security

5.1. We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

6.1. Your personal information may be transferred to and stored on servers located in countries outside of your jurisdiction. These countries may have data protection laws that are different from those in your jurisdiction. By using our Services, you consent to the transfer of your personal information to countries outside of your jurisdiction.

6.2. When transferring personal information to countries outside the EEA, we will implement appropriate safeguards as required by applicable data protection laws, such as using standard contractual clauses approved by the European Commission or relying on the recipient's Privacy Shield certification (if applicable).

7. Retention of Personal Information

7.1. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Supplers AB

Organization number: 559313-1658

Contact: info@supplers.se

Telephone: +46 (0)8 611 14 00

Website: www.supplers.com

We will respond to your inquiries and requests in a timely manner and in accordance with applicable data protection laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website or through other communication channels. We encourage you to review this Policy periodically for the latest information on our privacy practices.